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Reservations

Early rate increase for 2009 announced

The South African National Parks (SANParks) has announced that with effect from 01 September 2009 it will be implementing an annual rates increase, earlier than the usual increase date of 01 November. This is due to the rapidly increasing inflation rate, experienced over the past couple of months. For the full announcement, click here.


Booking Methods

Via the real-time, online reservation system:

Book & Pay directly online. After a once-off registration, you can:

  • Make reservations.
  • Review existing reservations:
    • Download confirmation letters.
    • Pay outstanding amounts.
    • Cancel reservations.
  • Review and/or modify your personal details.
  • Note: Pensioner discounts not available here.
Via E-mail:
Via Telephone:
  • Central Reservations (Pretoria): +27 (0)12 428 9111
    or mobile: +27(0)82-233-9111
  • Call Centre Office hours (GMT +2): Monday to Friday..............
    Saturday..........................
    07:30 - 17:00
    08:00 - 13:00

  • Satellite Reservation Offices


Request form (submits an email to Reservations):

Via Fax :
  • Central Reservations (Pretoria): +27 (0)12 343-0905
  • Travel Trade Reservations (Pretoria) : +27(0)12 426-5488 or +27(0)12 343-2006
Via snail mail:

South African National Parks
PO Box 787
Pretoria 0001
South Africa

In person:
  • Central Reservations Street address:
    643 Leyds Street, Muckleneuk, Pretoria
  • Office hours (GMT +2):

    Monday to Friday..............
    Saturday..........................

    07:45 - 15:45
    Closed

    All booking requests are only accepted 11 months or less in advance.
    Bookings for the 11th month are opened on the 1st working day of each new month.


Payment Methods

Credit Card payments:
Transfer of funds into SANParks special account:
  • Internet & EFT Payments only – FNB & Non-FNB clients: First National Bank; Branch Code :250655; a/c:62029335678
  • Teller Deposits (Payment made directly at your bank) - Complete the deposit slip with the following details: FNB CORPORATE, CHURCH SQUARE, PRETORIA, SA. SWIFT Bank Identifier Code (BIC) number:FIRNZAJJX926 - for the account of the South African National Parks, a/c 62029335678, Branch Code 253145.

Please ascertain from your nearest reservation office if booking is still active (not cancelled) and / or if deposit due date has to be extended for the following reasons:

If transfer is made from First National Bank on same day as deposit due date, allow at least 2 working days for the transaction to appear on our bank statement; If transfer is made from any other bank but First National Bank, allow at least 4 working days for the transaction to appear on our bank statement.

1.  Credit:

South African National Parks

2.  Bank:

First National Bank Corporate

3.  Branch Code:

253-145 (If guest banks at Standard Bank please add double zero (00) to back or front of branch code)

4.  Account Number:

62029335678

5.  Reservation Number:

The number for which payment is made MUST appear on the deposit slip or as reference on your internet banking form.


The following is of utmost importance:

Fax a copy of the transaction to +27 (0)12 343 0905 or +27 (0)12 426 5500 to ensure that payment can be identified on our bank statement. Without the payment slip, payment cannot be linked with the entry on our bank statement. Please provide your telephone number on the fax in case of discrepancies.



Cancellations & Modifications: Travel Trade

Please read the document below and contact traveltrade@sanparks.org should you wish to cancel or modify your booking.

Cancellations & Modifications: Public

Please read the document below and contact reservations@sanparks.org should you wish to cancel or modify your booking.

Gate Entry Registration Document

This is provided here for your convenience: